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Administrator

Job Reference:
35652IXN
Recruiter Name:
Parkside Recruitment
Job Type:
Administration, Administrator
Salary:
£25,000 to £27,000 per annum
Locations:
City Of London, England, London
Contract Type:
Contract
Date Posted:
04/04/2019

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I am currently recruiting for an Administrator role based in London (Moorgate area.) Looking for a self-motivated individual to represent their brand, you will be the primary contact for the customer to whom you are appointed, and provide dedicated change, service and incident management ownership to them onsite at their head office in central London. Please apply now!

Responsibilities:

  • Managing and maintaining the customer relationship alongside the Client Director
  • Monitoring and meeting service level targets
  • Building and maintaining strong supplier/partner relationships
  • Day to day administrative support
  • Management and analysis of customer bill reporting
  • Overseeing practise of customer/supplier processes
  • Managing incidents, service and change requests
  • Documenting and rolling out of changes in existing process/new processes where required
  • Understanding and operating to differing contractual obligations
  • Managing conflicting and changing priorities
  • Resolving escalations and complaints

Requirements:

  • Two years minimum experience in administrator type role
  • Experience in within Telecoms industry preferred but not essential
  • Experience in customer facing environment preferred
  • Some experience of service management (desired, not essential)

Great Benefits!!

Competitive pay

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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