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1st Line IT Support Analyst

Job Reference:
AR34112
Recruiter Name:
Parkside Recruitment
Job Type:
IT
Salary:
£16,000 to £18,000 per annum
Locations:
London, West End
Contract Type:
Permanent
Date Posted:
09/07/2018

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We are currently recruiting for an amazing opportunity for our client based in Baker Street. They are looking for an IT Support Analyst to provide 1st line IT Support to all internal staff, with telephone based or face-to-face support, depending on the circumstances.

Key Responsibilities:

  • Working alongside other members of the IT team, the candidate will provide 1st line IT Support to all internal staff, with telephone based or face-to-face support, depending on the circumstances.
  • In addition to dealing with the day-to-day Support tickets, specific projects and tasks will be defined and allocated by the Group IT Manager.

Key Skills Required:

  • 12 months experience of working a similar role.
  • In depth understanding of Microsoft Office (2010 onwards)
  • In depth understanding of Windows 7 , Windows 10
  • In depth understanding configuring PC hardware and peripherals
  • Knowledge of Lotus Notes or Outlook Email Client
  • Knowledge of Windows 2012 server desirable
  • Experience in supporting users on Office 365
  • Exposure to updating Websites and HTML
  • Excellent telephone manner and communication skills.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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