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Account Manager

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Account Manager, Sales
£30,000 to £45,000 per annum
Contract Type:
Date Posted:

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My client is a fast-growing compliance software company maintaining a market leading position in the UK Care sector. They have an immediate need to expand the Account Management Team to support their growing customer numbers.

The department is a high volume, fast paced, highly productive telephone sales environment. The team is multi-skilled, capable of delivery across sales functions inbound, outbound and account management. Each team member manages their desk with a high degree of autonomy, taking ownership of their sales pipeline and managing leads in line with company processes. Product and sector knowledge is critical to the success of the Sales Department. Individuals are encouraged to take advantage of all opportunities and strive to achieve the objectives they agree in their PDP reviews.

The Account Management Team:

Is customer focused - Understanding our customer and showing an interest in what their needs are and how our product can assist them in achieving their compliance requirements, freeing them up to be able to concentrate on the caring aspects of their role.

Has a reputation for excellence - Is passionate about the brand. Committed in heart and mind. Striving towards a reputation inside and outside QCS for excellence. Collaborating with colleagues to fully understand the product and constantly looking for ways in which to highlight the benefits of product to the customer.

Is easy to work with - Be known for making things happen through great service. Having a supportive and approachable manner where our first response is 'yes, we can make it happen' and make it easy for customers and colleagues to understand what we do, how we add value.

Takes accountability - Having the courage to be responsible for the decisions made, being bold and challenging the way we do things all the time, with a view to making us succeed and being accountable for results.

Is self-disciplined - Keeping a schedule and organised work day, respecting deadlines and managing time effectively.

Successful candidates will be able to demonstrate:
-The ability to communicate a product offering in line with brand specifications features, benefits and value.
-Proven account management experience, with a track record of hitting and exceeding KPI's.
-Experienced user of CRM systems, Salesforce experience would be advantageous.
-Give examples of the positive business and customer relationships they have developed.
-Excellent listening and relationship management skills and openness to feedback.
-Supportive and collaborative working style.
-Willingness and ability to engage and learn new information from both internal and external sources.

My client is an Investors In People Silver Award company. Benefits include pension, Perkbox employee rewards (childcare vouchers, cycle to work, plus dining, shopping and entertainment discounts), parking paid and local gym membership.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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