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Arrears and Litigation Specialist

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
£23,000 to £28,000 per annum
Contract Type:
Date Posted:

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I am currently recruiting for a leading global Financial Services company based in Central Uxbridge. The organisation prides itself on providing an excellent working environment and offering long term career progression. If you have experience working within the Financial Services sector and now want to progress within your career please apply below!

Objective of the Position:

To deliver workout solutions to customers experiencing payment difficulties and to manage the delivery of the litigation process via liaison with the appointed solicitors. Responsible for daily interaction with customers, information gathering, identifying suitable payment plans and other workout options and delivering successful workout solutions to customers. Regular interaction with solicitors, courts and bailiffs to ensure the litigation process is proceeding satisfactorily. At all times adhering to the agreed policies and procedures.

Main Responsibilities:

* Regular communication with customers who are experiencing payment difficulties

* Discussing and negotiating arrears workout options, e.g. arrangements, capitalisation,loan workouts, shortfall sales etc

* Monitoring agreed workout strategies to ensure they are complied with and taking further action in accordance with the Special Servicing Manual where appropriate

* Creating and submitting referrals to line Manager for all requests outside mandate


Has a robust understanding of regulation and associated legislative policy and the impacts these have on the business

Awareness of the changes and development in regulation and legislation and the impact these have on the business including:

  • Mortgage Conduct of Business rules
  • Financial Services and Markets Act 2000
  • Financial Services Authority
  • Treating Customers Fairly

  • Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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