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Arrears and Litigation Specialist

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Credit Controller, Finance
£28,000 per annum
Contract Type:
Date Posted:

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Working for a fantastic organisation offering long term career progression and a market leader in the Financial Services Industry.

To deliver workout solutions to customers experiencing payment difficulties and to manage the delivery of the litigation process via liaison with the appointed solicitors. Responsible for daily interaction with customers, information gathering, identifying suitable payment plans and other workout options and delivering successful workout solutions to customers. Regular interaction
with solicitors, courts and bailiffs to ensure the litigation process is proceeding satisfactorily. At all times adhering to the agreed policies and procedures.

Main Responsibilities:

- Regular communication with customers who are experiencing payment difficulties
- Discussing and negotiating arrears workout options, e.g. arrangements, capitalisation,loan workouts, shortfall sales etc
- Monitoring agreed workout strategies to ensure they are complied with and taking
further action in accordance with the Special Servicing Manual where appropriate
- Creating and submitting referrals to line Manager for all requests outside mandate


- Analyses problems, thinks creatively, and makes effective decisions in the appropriate timescale
- Strategic thinker with the ability to turn ill-defined opportunities and problems into clear strategic paths
- Demonstrates a good understanding of regulatory requirements and the impact these have on the business
- Evidences the ability to effectively relate to the customer and communicate pertinent information in a cohesive and relevant manner
- Excellent analytical and abstract reasoning skills, plus excellent organization skills
- Able to apply consideration to potential outcomes and to make decisions with
- Fully appreciates and consistently adheres to company compliance procedures and standards for their role

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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