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Assistant Branch Manager (REading)

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
£22,000 to £26,000 per annum
Berkshire, England
Contract Type:
Date Posted:

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Experienced retailer with track record of beating sales targets.
- A proven sales person with a desire to improve the customer experience through their own actions and the development of the team's skills.
- Always puts the customer first
- Sells the entire project and investigates needs to establish what the customer really needs. Matches the needs of the customer to the most appropriate product.
- Ensure that all customers are dealt with efficiently, courteously and as promptly, both personally and by the team.
- Leads by example
- Capable of dealing with unhappy or difficult customers professionally and consistently following through to a satisfactory conclusion
- Make people responsible for specific areas of the business so that they gain a wider understanding and can deputise when required.
- Supports the Manager in product knowledge training and general development of the team.
- Assist with the induction, training and development of new recruits and the existing team
- Supportive of the Branch Manager and Company goals, capable of deputising in the Manager's absence.
- Opens and closes showroom and ancillary areas when required, in good time.
- Maintains displays and price indications so that customer experience is enhanced.
- Wherever possible identifies improvements to processes to enhance customer service, reduce costs, improve margin etc. Put these suggestions to senior management prior to implementation.
- Observe and give feedback on performance either to individuals or through the line manager
- Deal with employees in line with company policies and procedures.
- Team spirited and willing to put forward the views of others and his own to senior management.
- Undertakes necessary training and development

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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