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Client Relationship Manager

Job Reference:
TD32169
Recruiter Name:
Parkside Recruitment
Job Type:
Account Manager, Sales
Salary:
£28,000 to £35,000 per annum
Benefits:
Bonus + Benefits
Locations:
England
Contract Type:
Permanent
Date Posted:
09/08/2017

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A fantastic opportunity has arisen with our successful client based in Pinner for an Client Relationship Manager to join their fun and friendly team! The successful Candidate will play a key part in the Sales department for the branch.

My Client is a Marketing organisation who provide marketing solutions and products to all sectors, they have built up an impressive clientele ranging from huge FMCG companies to well known local establishments.

Responsibilities

  • Manage a portfolio of 40-60 client made up of both agencies (advertising, PR, digital) and brands / promoters direct to meet Gross Margin targets
  • Maximise revenue potential from the portfolio through a regular planned and close ongoing contact with all levels of client contacts (marketing and legal), and gain a good understanding of their business needs creating a strong mutual working relationship. Aim is to become their trusted advisor and the go-to people for all aspects of promotional consultancy.
  • Use strong consultative selling skills to add value to a basic client brief- upsell and cross-sell additional services.
  • Take ownership of the resulting client briefs, pulling in support from other colleagues as necessary, drafting the pricing and all communication with the client.
  • Provide quality handover and work closely with internal Operations and Legal teams to ensure a seamless delivery of the project, checking in along the way to ensure project is run in full compliance with codes, regulations and company practices.
  • Work at all times in a professional, efficient manner with integrity and care for both the big picture (meeting client objectives) and the detail (such as wording of a proposed web banner or poster). See the unseen, ask the unasked questions.
  • Build excellent self-knowledge of the sector and the main codes/principles.

Requirements

  • Be an excellent communicator, both telephone and face-to-face. Strong presentation skills, including group presentations are a key part of the job.
  • Have perfect and persuasive written and oral English skills.
  • Have direct experience in a consultative sales focussed role probably in a media/ marketing / management consultancy environment.
  • Be able to handle a wide range of clients of all types and levels in a quality manner
  • Be passionate about quality and attention to detail
  • Be an active sales person, not be afraid of using the phone for proactive calling, and not a passive order taker
  • Be capable of multi tasking, organising and prioritising own workload and coordinating with others within the team, eg Project Managers and the Legal team.
  • Be an excellent negotiator - able to add value to a discussion or a project and charge accordingly

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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