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Customer Account Executive

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Account Manager, Sales
£25,000 to £30,000 per annum
Contract Type:
Date Posted:

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Our market leading client based in Greenford are recruiting for a Customer Account Executive to manage their existing and potential customer relationships in order to increase revenue. The successful candidate will be responsible for ensuring that the business meets their customer service commitments while maximising profit margins. Must have strong customer service skills and have team-friendly attitude!

Key Responsibilities:

  • Manage the customer interface of aftermarket customers - providing excellent levels of service regarding contracts
  • Ensure all customer issues are managed effectively and resolved to the mutual satisfaction of the business and customer
  • Monitor performance against agreed kpi's and provide recommendations where action needs to be taken
  • Participate in the negotiation of amendments to existing contracts and new agreements
  • Develop and continually review aftermarket strategies for products at various strategies of their life-cycle
  • Review, enhance and promote existing services while optimising inventory to satisfy contractual service guarantees

Key Skills Required:

  • Customer focused, highly motivated with excellent analytical skills
  • Well organised, confident and professional.
  • Excellent communication skills
  • Experience in a similar role

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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