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Customer Care Agent

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service, Customer Service Representative
£19,000 to £22,000 per annum
Contract Type:
Date Posted:

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A fantastic opportunity has arisen with our successful client based in Southall for a Customer Care Agent to join their fun and friendly team! The successful candidate will play a key part in the Customer Service for the branch, they will be a motivated and driven to deliver of high standard to customers.

My Client is a successful International organisation, they are looking for someone who is great on the telephone. You'll be joining a small team within a large office, there is opportunity to progress within the organisation for the successful candidate.


  • Communicate with Customers on Enquiries and follow ups.
  • To input and manage daily enquiries into in-house database system
  • Daily collation and recording of customer statistics through internal systems
  • Liaising with Customers concerning inbound mail shipments
  • Prioritising the work load within a constantly changing environment
  • Schedule and Operational Database Support as required
  • General administration and support of the Customer Care Team

Experience Required

  • Great communication skills
  • Excellent organisation skills
  • Problem solving approach
  • Previous knowledge of mail and parcel industry (preferable)

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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