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Customer Service & Account Executive

Job Reference:
35866NV
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre Representative, Call Centre/Customer Service
Salary:
£25,000 to £30,000 per annum
Locations:
London, North West London
Contract Type:
Permanent
Date Posted:
16/05/2019

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A fantastic opportunity to work for a market leading brand local to Uxbridge, you will be responsible for Business to Business customer service including;

- Order to Cash" process
- Dealing with customers' queries and claims
- Give support to the Sales Teams
- Process Credits & Debits
- Co-ordinate with Carrier for the collection and return of refused/faulty goods
- Arrange bookings for the timely delivery of orders
- Log, investigate and process fines
- Log, investigate and process Consumer Complaints
- Maintain all customers' Bibles and create new ones for all new accounts
- Upload customer specific configurations iensure existing ones are up to date
- Issue of daily, weekly and monthly reports to support a variety of tasks and Business Associates

Benefits:
Hours 8.30am - 5pm Monday to Thursday, Friday 8.30-4.30pm
Lunch subsidy
Holiday 25 days plus bank holidays (full year)
Fantastic Pension
Free car parking
Health care for employee and family
Death in service insurance
Private Health Insurance

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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