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Customer Service & Accounts Executive

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Administration, Sales Administrator
£25,000 to £30,000 per annum
London, North West London
Contract Type:
Date Posted:

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Our client a market leader in their sector, are currently recruiting for a Customer Service and Accounts Executive to join their team. The successful candidate will be responsible for the order to cash process.

Key Responsibilities:

  • Dealing with customers' queries and claims
  • Give support to the Sales Teams
  • Process Credits & Debits
  • Co-ordinate with Carrier for the collection and return of refused/faulty goods
  • Arrange bookings for the timely delivery of orders
  • Log, investigate and process fines
  • Log, investigate and process Consumer Complaints
  • Upload customer specific configurations in JDE and ensure existing ones are up to date
  • Issue of daily, weekly and monthly reports to support a variety of tasks and Business Associates

Key Skills Required:

  • Previous experience working in a similar role
  • Excellent communication skills
  • Fully proficient on Microsoft office (Word, Excel and PowerPoint)

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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