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Customer Service Administrator

Job Reference:
SP/34554/K
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service
Salary:
£9 per hour
Locations:
Berkshire, England
Contract Type:
Temp
Date Posted:
27/09/2018

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Our Client based in Maidenhead, Berkshire require a Customer Service Administrator to join them on a temp to perm basis.

This is an excellent opportunity for you to demonstrate your excellent customer services skills and be rewarded with a permanent role.

Role Profile:

  • Entering of reports into Company database
  • Contacting stores and store customers via phone and/or email in line with manufacturers contractual requirements
  • Resolving customer/store issues within the parameters defined
  • Ensuring that the final resolution is in the best interests of the client whilst maintaining customer satisfaction
  • Arranging and following up on the collection of damaged items and the delivery of repaired or replacement items through third party suppliers
  • Assessment of collected customer goods to determine whether the defect/damage is covered under the warranty, and advising clients as appropriate

 Ad hoc, but reasonable, requests from management or clients

Hours:37.5 per week - Monday to Friday

Interested?

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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