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Customer Service Administrator

Job Reference:
33128
Recruiter Name:
Parkside Recruitment
Job Type:
Administration, Sales Administrator
Salary:
£25,000 to £26,000 per annum
Benefits:
Onsite parking, Pension Scheme
Locations:
Berkshire, England
Contract Type:
Contract
Date Posted:
11/10/2018

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30636 - Customer Service Administrator

My client is looking for a Customer Service administrator who has excellent customer service skills and a strong attention to detail. The successful candidate's main priorities will be to ensure that customers are being provided with excellent service when dealing with any enquiries or issues. Order processing will be a large part of this position. Please note they are looking to recruit for this on a 12 month fixed term contract after completion this will lead to permanent employment.

Location: Bracknell

Salary: £25,000 - £26,000

Hours: Monday to Friday 09:00-17:00

Benefits:

  • After 6 month probation pay rise to £27,000
  • When made a permanent member of staff an additional bonus scheme
  • On-site parking
  • Pension Scheme

Key duties:

  • To ensure all enquiries and queries are dealt with appropriately and promptly
  • Keep customers up to date with the delivery process
  • Liaise with other members of the team to ensure all customer requirements are met
  • Proactively seeking new business opportunities when speaking with customers

  • Dealing with any product returns making sure all the compliance procedures are met
  • Maintain customer details with a strong attention to detail
  • Receive, process and progress customer orders through a SAP system

Key requirements:

  • The ability to work well as a team
  • Minimum of two years relevant experience
  • A strong attention to detail
  • Computer literate
  • The ability to work within a fast paced environment
  • Ideally available to start immediately or on a short notice period

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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