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Customer Service Administrator

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service
£20,000 per annum
Bonus early Friday finish
Contract Type:
Date Posted:

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We are currently recruiting for our market leading client based in Hayes, they are looking for an experienced Customer Service Administrator to join their team. The successful candidate will be carrying out general office duties required and requested by the Sales Manager.

Key Responsibilities:

-To carry out full contract reviews on all customers orders

-To process customers' orders, ensuring the correct information is updated onto the internal SAP system

-To send order acknowledgments to customers to access customers online portals confirming receipt

-Reviewing and processing customers queries, including the monitor and maintenance of the internal delayed file

-Building of inter departmental relationships in order to ensure timely completion of orders with estimating and to gain information required in order to update customer s on status of the their orders.

Key Skills Required:

-The individual must be able to work on their own and as part of a team.

-Maths and English to GCSE level C standards.

-Knowledge of Microsoft products.

-Must be an effective communicator and be able to influence others.

-Able to work under tight timescales and be results driven.

-Willing to travel to others sites on occasion if ever required.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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