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Customer Service Administrator (Aftersales)

Job Reference:
RH34775
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service, Customer Service Representative
Salary:
£23,000 to £28,000 per annum
Locations:
England, Surrey
Contract Type:
Contract
Date Posted:
05/11/2018

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Are you looking for your next position to be a challenging Customer Service role, that encourages excellent attention to detail?

Would you be comfortable utilising Microsoft Excel on a regular basis to create spreadsheets and input data?

Can you commit to a 6 month contract that may be extended depending on performance and my clients requirements?

If so, my client are currently recruiting for a solution driven Customer Service Administrator to join their Aftersales team on an initial 6 month contract.

Please Note: This is a full-time permanent opportunity

Responsibilities Include:

  • Handling calls/emails
  • Processing customer returns
  • Processing inbound orders via phone/email/online
  • Processing inbound queries via phone/email dealing with customer/adviser issues
  • Handling overflow of technical/ repair enquiries
  • Daily reporting

Desirable;

  • Good working knowledge of Excel
  • Experience in SAP or other CRM systems

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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