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Customer Service Advisor

Job Reference:
35510LXC
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service, Customer Service Representative
Salary:
£10 per hour
Locations:
Berkshire, England
Contract Type:
Temp
Date Posted:
12/03/2019

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My client, a global leader in their industry, are recruiting for someone who is available for work 8th April - 8th May to cover holiday in the customer service team. The purpose of this position will be to provide first class responses to consumer calls and emails.


Key Responsibilities:

- Resolution of consumer queries and complaints

- Sales of Spare Parts

- Handling of vouchers to resolve consumer complaints


Key Requirements:

- Fantastic customer service skills with the abilitiy to work independently. 2-3 years experience in similar roles.

- Ability to resolve majority of complaints without escalation
- Trustworthy - happy to handle cash & take payment & pre-requisite to keep company and consumer information confidential
- MS Office proficiency
- Experience of customer database (preferably AS400)
- Experience of working in 'call centre environment with call queuing system


Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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