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Customer Service Advisor (8 month) FTC

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service, Customer Service Representative
£18,000 per annum
Buckinghamshire, England
Contract Type:
Date Posted:

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I am currently recruiting for a leading company in their sector, for a Customer Service Advisor. This role is to provide overall support and administration to our internal and external customers, including liaison with suppliers and general customer enquiries. Please apply now!

Key responsibilities

Customer Enquiries

  • Liaising with Customers regarding the progress of orders.
  • General customer order enquiries and returns.
  • Using the business system to record information.

Order and Invoice Processing

  • Processing orders on the business systems within the agreed timescales.
  • Setting up new customer accounts.
  • Liaising with accounts regarding credit and customers on hold.
  • Managing customer returns alongside the Quality Assurance team.
  • Record quotations on the appropriate system
  • Liaise with Suppliers with regard to quotations and delivery times.

Other duties include: general administration, covering the telephones, supporting other departments as required.


  • GCSE or equivalent English and Maths required.
  • Experience of having worked as an Order Processor, Administrator, Customer Service or similar role.
  • Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
  • Passionate about providing a first class service to our customers.
  • Demonstrable experience of having built strong working relationships both internally and externally.
  • A professional approach to your work.
  • Excellent working knowledge of Microsoft Office packages (PowerPoint, Excel, Word) and Google Suite
  • Experience of Salesforce and Latis would be an advantage.
  • Good organisational skills with an eye for detail and the able to prioritise workload and manage multiple tasks.


  • Competitive salary
  • 25 days holiday plus 8 public holidays
  • Life Assurance
  • Pension Scheme

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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