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Customer Service Co-ordinator - Saturdays Only

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service
£14 per hour
Berkshire, England
Contract Type:
Date Posted:

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Our international Client based in Bracknell, Berkshire require a Customer Service Co-ordinator to join their busy team on Saturdays for an indefinite period.

The position is a multifaceted role and the successful applicant's daily participation in all activities will contribute to achieving departmental and business objectives - along with Customer satisfaction.

We are looking for a warm and friendly personality who really enjoys working with Customers in order to provide an enthusiastic and high quality service.

Main Responsibilities:

Working within the Customer Services team, you will ensure that exceptional levels of Customer satisfaction are provided through achievement of service targets.


  • Processing of customer credit applications.
  • Validation of agreement documentation.
  • Building and maintaining strong relationships.
  • Providing advice and expertise to the Network.
  • Handling customer phone calls and written enquiries in a professional manner
  • Arranging early settlement of finance agreements for our customers.
  • Making amendments to our customers' finance agreements.
  • Allocating manually paid monies to customer's agreements accurately.
  • Processing customer complaints to a compliant high standard.

Every Saturday - 9.00a.m. to 5.00p.m.

Qualifications, skills and experience required:

  • Knowledge of Customer Services in the Financial Service industry whilst not essential is preferable.
  • Preferably enjoys working in a high pressured call centre environment.
  • Great communicator with the ability to build relationships with customers and colleagues.
  • First class organisational skills with strong ability to multi-task.
  • Conscientious self-starter who makes sure that objectives are achieved.
  • Quality conscious with an eye for detail.


Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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