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Customer Service Coordinator

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service, Customer Service Representative
£20,000 to £25,000 per annum
generous holiday, pension, discounts
Buckinghamshire, England
Contract Type:
Date Posted:

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Based in High Wycombe, our client is world-renowned brand and a major player within the technology industry. They have a long heritage and have celebrated many successes in their time. Through their innovation, they have enabled their industry to develop and reach new grounds; their list of big name clients is a testament to this feat.

We are currently recruiting for a Customer Service Coordinator to play a key role in contributing to continued growth and success of the compnay. The role will be based at their High Wycombe head office that boasts a modern open-plan office, parking, and a supportive team that really wants everyone to do well.

Key responsibilities;

  • Provide excellent levels of customer service - telephone/email
  • Support customers with their orders - acting as the first point of conatct for queries
  • Build strong and positive working relationships with both internal and external stakeholders
  • Accurately updating in-house system
  • Work closely with and support other departments at times to facilitate customer requirements

Key requirements;

  • Previous Customer Service experience - ideally in a logistics or operations setting
  • Proficient in Microsoft Office (Outlook, Word, Excel)
  • Excellent telephone manner
  • Strong Communication skills across all levels
  • Outstanding organisational skills - able to prioritise
  • Self starter, motivated and enthusiastic - keen to learn and develop

Key Benefits;

  • Competitive salary
  • 24 days holiday
  • Onsite parking
  • Ongoing training and development
  • Pension scheme

If you feel you have relevant skills/experience for this position, please apply right away.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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