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Customer Service Executive (8 Month Contract)

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre Representative, Call Centre/Customer Service
£18,000 per annum
Buckinghamshire, England
Contract Type:
Date Posted:

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A fantastic opportunity has arisen with our successful client based in High Wycombe for a Customer Service Executive to join their growing brand! The successful candidate will play a part in the Marketing department and the increase of business in 2019. This role is initially a 8 month contract but the ideal candidate will become permanent.

My Client is a successful FMCG organisation who are one of the leading brands within their market. Going through a positive growth period they are now looking for a Customer Service Executive to support the business.

Key Responsibilities

  • Processing orders on the business systems within the agreed timescales.
  • Setting up new customer accounts.
  • Liaising with accounts regarding credit and customers on hold.
  • Managing customer returns alongside the Quality Assurance team.
  • Record quotations on the appropriate system - CRM and Latis.
  • Liaise with Suppliers with regard to quotations and delivery times.

Experience Required

  • GCSE or equivalent English and Maths required.
  • Experience of having worked as an Order Processor, Administrator, Customer Service or similar role.
  • Strong communication skills both verbally and written, with the versatility to communicate at all levels in a clear and concise manner.
  • Passionate about providing a first class service to our customers.
  • Demonstrable experience of having built strong working relationships both internally and externally.
  • A professional approach to your work.
  • Excellent working knowledge of Microsoft Office packages (PowerPoint, Excel, Word) and Google Suite
  • Experience of Salesforce and Latis would be an advantage.
  • Good organisational skills with an eye for detail and the able to prioritise workload and manage multiple tasks

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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