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Customer Service Representative

Job Reference:
34098
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre Representative, Call Centre/Customer Service
Salary:
£22,000 to £23,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
05/07/2018

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33859 - Customer Service Representative

I am recruiting for a Customer Service Representative who will be responsible for ensuring the Highest Level of Customer Service is delivered to the Customers.

Location: Staines

Salary: up to £23,000

Hours: Monday - Friday 09:00 - 17:30

Key duties:

  • Receiving inbound calls from customers to respond to enquires in a professional manner
  • Building relationships with customers
  • Working as part of a team to ensure departmental targets are met
  • Ensuring a high level of Customer Service is delivered
  • Achieving KPI's and targets
  • Renew and retain existing customers
  • The ability to take ownership of queries and help with membership details

Key requirements:

Essential:

  • Educated to GCSE level
  • Strong administrative skills
  • Excellent communication skills
  • Computer literate
  • Strong attention to detail

Desirable:

  • Good financial services background
  • Good call centre background

Benefits:

  • Amazing new offices
  • On site parking
  • Good opportunities to progress

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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