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Customer Service Representative

Job Reference:
34384
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre Representative, Call Centre/Customer Service
Salary:
£20,000 to £23,000 per annum
Locations:
England, Surrey
Contract Type:
Permanent
Date Posted:
30/08/2018

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34384 - Customer Support Representative

My client is looking for a confident and professional Customer Service Representative who has the ability to build and maintain new and existing customer relationships. The successful individual will aim to exceed customer's expectations in line with departmental goals.

Location: Egham
Salary: Up to £23,000
Hours: Monday to Thursday 08:30 -17:30 and Friday 08:30 - 16:00

Key Duties:

  • To handle incoming telephone enquiries efficiently and effectively
  • To process orders in a timely manner whilst maintaining attention to detail.
  • To pro-actively call customers with relevant key information.
  • To actively follow up mail-shots by telephone following marketing campaigns, in order to generate leads.
  • Maintain and update contact / account information on CRM in a timely manner.

Key Requirements:

Essential:

  • Strong Customer Service experience
  • Experience of using SAP an advantage

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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