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Customer Service Representative

Job Reference:
34360
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre Representative, Call Centre/Customer Service
Salary:
£18,000 per annum
Locations:
Berkshire, England
Contract Type:
Permanent
Date Posted:
10/10/2018

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34360 - Customer Service Representative

My client is looking for a Customer Service Representative who is able to work under pressure in order to handle enquiries from Customers.

Location: Colnbrook

Salary: Up to £18,000

Hours: 40 hour working week

Key duties:

  • Ensuring all emails booking requests are dealt with efficiently
  • Listening to the customers requirements ensuring all compliance is met
  • Providing quotes to your clients
  • Keeping clients updated with information on their shipment status
  • Ensuring information is sent to the accounts team for invoicing
  • Arranging insurance and assisting customers with any import and export queries
  • Handling customer queries and complaints

Key requirements:

Essential:

  • Good knowledge of Microsoft Word and Microsoft Excel
  • Exceptional telephone manner
  • Ability to work under pressure

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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