Register with us

Quick Job Search

Advanced Search My Profile

New jobs added

Bookmark and Share

Customer Service Representative

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre Representative, Call Centre/Customer Service
£25,000 to £27,000 per annum
England, Hertfordshire
Contract Type:
Date Posted:

Email a friend   Print details   Back to results 

We are currently recruiting for our market leading client based in Watford. They are looking for a Dutch speaking Customer Service Representative to join their fun and friendly team. The successful candidate will ensure the following transactions are done to the highest standard, with accuracy and reducing transaction times within agreed timeframes: Order entry, order follow-up, stock information, backorder reports & invoicing, claim & return handling and crediting.

Key Responsibilities:

  • You will proactively manage customer calls and enquiries and ensure >90% case and call logging to a high quality standard with regular updates on cases until successful conclusion.
  • Work collaboratively with Sales, Finance and other relevant internal stakeholders
  • Be compliant, follow all procedures and policies, complete training on time

Key Skills Required:

  • Good MS Office skills and knowledge of operating SAP
  • Accurate and fast data entry skills
  • Excellent organisation skills and ownership culture
  • Knowledge of general administration processes
  • Strong communication skills, both written and verbal
  • Strong customer services experience within a fast paced environment
  • Experience in a customer facing role, including order processing
  • Written and spoken fluency in English and Dutch

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

Email a friend   Print details   Back to results