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Customer Service specialist - Maternity cover

Job Reference:
534336
Recruiter Name:
Parkside Recruitment
Job Type:
Administration, Administrator
Salary:
£18,000 to £19,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
01/11/2018

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A FANTASTIC BEAUTY BASED COMPANY!!

Customer Services Administrator (Maternity Cover Contract)

Role & Responsibilities

  • Booking in customer orders via website, phone & email with high efficiency and accuracy
  • Dealing with customer queries over the telephone & by email
  • Assisting Internal customers with copy documents and information as requested
  • Processing queries and returns
  • Liaising with customers via email with updates on orders and stock availability
  • To prepare any and all such documentation as is required to accompany any shipment which leaves our premises
  • To arrange transportation for orders which need to leave the building via alternative methods
  • To ensure that all orders are shipped out accurately and in a timely manner.
  • Completing manual paperwork and collection manifests for shipments
  • Compile weekly stock reports for customers
  • Directing and announcing overflow phone calls
  • Arranging customer pallet and box collections
  • Requesting and providing POD's where required
  • Covering reception where necessary
  • Scanning
  • Archiving

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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