Register with us

Quick Job Search

Advanced Search My Profile

New jobs added

Bookmark and Share

Customer Support Manager

Job Reference:
CSP098765256
Recruiter Name:
Parkside Recruitment
Job Type:
Operations
Salary:
£35,000 to £45,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
12/10/2018

Email a friend   Print details   Back to results 

Our client at the forefront of music technology is looking for a professional Customer Support Manager with the emphasis on providing the best customer experience and support and mentoring a small Team. Giving advice and direction on escalated issues/enquiries as well as monitoring KPI's for them and ensuring targets are met.

You will be managing the administration of the Customer Support Platform(Zendesk) and supporting development within the team.

In addition to this, you will have responsibility for handling consumer enquiries via phone and email, alongside the Customer Support Manager.

Ideally you will German or another European language as well as English, however this is not essential if you have all of the above.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

Email a friend   Print details   Back to results