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Desktop Support Technician

Job Reference:
KB32386X
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service
Salary:
£18,000 to £21,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
20/09/2017

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Our widely recognised client based in Wimborne are currently recruiting for a Desktop Support Technician to join their friendly team on a full time basis. The successful candidate will be responsible for dealing with IT problem reports sent to the IT helpdesk and ensuring a successful resolution to user problem reports.

Some Key Responsibilities:

  • Being the main focus point for dealing with end user problem reports in the IT helpdesk/ticket system
  • Helping to develop the IT helpdesk/ticket system to best support the business
  • Maintaining asset databases for IT equipment and software
  • Manage new starters from an IT perspective including ensuring that equipment is available/configured and that they undertake an IT induction
  • Raising issues to the IT Manager where appropriate
  • Performing computer installs/builds

Key Requirements:

  • Several years experience of Microsoft Windows systems (7,10) in an enterprise environment and the associated technologies (AD, DNS, DHCP)
  • Experience of Microsoft Office of various revisions
  • Ability to pick up new technologies/software quickly, quick learner
  • Understanding of networking and networking technologies
  • Experience of Linux and Linux technologies
  • Good problem solver

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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