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HR Advisor

Job Reference:
AS/34637/SP
Recruiter Name:
Parkside Recruitment
Job Type:
Administration
Salary:
£20 to £21 per hour
Benefits:
n/a
Locations:
England, Surrey
Contract Type:
Temp
Date Posted:
12/10/2018

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Our global client based in Chertsey, Surrey are seeking a HR Advisor to assist their dynamic team during their buy period. Role would begin immediately.

Purpose of the position.

To deliver high quality, customer centre and consistent advice, support and resolution to all employees, managers and outside parties across the end-to-end employee life cycle spectrum.

To administer the end-to-end transnational activities associated with the employee life cycle.

Core tasks, responsibilities and authority.

  • Provide high quality, compliant & consistent advice, support and resolution to managers, employees and outside parties, within agreed parameters in order to maximise customer efficiency, effectiveness and confidence.
  • Administering HR transnational activities associated with the employee life cycle, across the organisation within agreed procedures, standards and timescales.
  • Ensure the correct escalation of queries to Subject Matter Experts and team leaders.
  • Maintain team and customer relationships through advice, support and continuous improvement, providing a great experience first time, every time.
  • Promote the culture where line managers are aware of and own issues within the business.
  • Support the development and implementation of the appropriate policies, and framework to address issues.
  • Resolve day-to-day customer service enquiries, issues and complaints, escalating as appropriate, and deal with any service recovery.
  • Ensure that all employee data is entered into SAP and associated systems in a timely, accurate and consistent manner, whilst ensuring accurate and comprehensive employee information.
  • Generate required reports for headcount monitoring and tracking of HR activities on a monthly basis.
  • Perform Local SAP Authorisation Officer (LSAO) tasks
  • Create and maintain documents, records and data to agreed procedures and standards.
  • Ensure a high level of confidentiality is maintained in all aspects of work.

Project Support

Support projects in the way of providing necessary data, attending meetings, participating in/carrying out training and presenting the final product to the business to ensure deadlines are met for each project. Train employees and line managers for systems as required.

Other such duties as may be reasonably required by the business.

Experience.

  • HR Shared Service call centre experience is preferable.
  • Graduate CIPD/ working towards a CIPD equivalent qualification or relevant HR experience.
  • A broad understanding of the HR employee life cycle.
  • Good understanding of employment law, its application and best practice.
  • Experience of coaching employees and managers on employee life cycle processes
  • Ability to work under pressure.
  • Excellent customer service skills.
  • Excellent problem solving skills
  • Proven track record of self-development.
  • Competent IT skills (Microsoft Office) and ideally experience of using an HRIS (Success Factors or similar) and Time and Attendance systems (SAP or similar).

Needs to be available immediately for interview and to commence work.

Interested?

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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