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Junior Service Desk Analyst

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Helpdesk / Support, IT
£22,000 to £23,000 per annum
new role
Contract Type:
Date Posted:

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Junior Service Desk Analyst

I am currently recruiting for a Junior Service Desk Analyst position in Greenford; my client are a very wholesome brand and value their employee's massively. If you have just left school and are looking to jump straight into a role with progression and a bright future - this could be perfect for you. This role offers a very competitive salary, self development and a foot in the door to a great industry.

What can we offer you?

  • Training
  • Private health care
  • Life assurance
  • Auto-enrolment pension
  • Free Parking on site
  • Cycle to work scheme
  • Child care vouchers
  • Up to 40% discount on Company products

What does the job involve?

  • Logging, diagnosing and resolving 1st Line PC, Phone, Mobile, Connectivity, Printing, Application, Reporting, and various other tickets
  • Coordinating new starter, leaver, role change activity
  • 1st Line for file recovery
  • 1st Line for AD and Exchange account management
  • 1st Line for MDM
  • Involvement in Development work, including documentation and testing
  • Maintenance of SSRS (SQL Server Reporting Services) subscriptions.

Key attributes/qualifications were looking for?

  • General aptitude
  • Attention to detail
  • Ability to multitask
  • Self - motivated
  • Optimistic
  • Excellent interpersonal skills
  • Willingness and capability to develop Confident user of Microsoft Windows
  • Experience working in IT support, related qualifications (for example IT A-level, related vocational qualifications), or other evidence of appropriate background

£22,000 - £23,000 per annum

20 days holiday as well as 8 public holidays per annum

Permanent, full-time position

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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