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Learning and Development Consultant / Software Trainer

Job Reference:
35726LMC
Recruiter Name:
Parkside Recruitment
Job Type:
IT, Trainer
Salary:
£34,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
17/04/2019

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Our client are a software company that provide a business management system to the financial services industry. They are a market leader and have their head office based in West London. They are looking for a Learning and Development Consultant to provide training to their customers at their offices along the M4 corridor. You will provide training to new and existing customers on how to use the software package. They are offering a competitive salary and Company car allowance along with great benefits.

This role is home/field based delivering training in London, Slough, Bracknell, Maidenhead, Reading, Newbury, Swindon, Bath, Bristol, Newport, Cardiff, and Swansea to Independent Financial Advisors (IFA's).

This role would be ideal for someone that has previous software training experience, a financial services background or experience with financial services back office systems.

Key Responsibilities:-

- Delivery of training to external and internal customers
- Travelling to and from customer site training sessions as required
- Thoroughly learn all aspects of the systems and processes
- Learn and deliver the integrations available
- Assist in the production of training documentation to the highest standard for
external and internal customers
- Be an ambassador for the business, ensuring that they continue to be seen in
a positive light within their ever expanding marketplace
- Deliver standard courses and bespoke training sessions to customers.
- Running webinars on key subject areas to the customer base.
- Assessing customer skill gaps needs and creating learning solutions
- Ensuring all daily, weekly and monthly tasks expected of L&D Consultants are
completed on time
- Prioritising workload to meet deadlines
- Demonstrating an ability to work using own initiative
- Maintenance of internal customer records in relation to L&D via Salesforce
- Dealing with customer queries in a professional manner (telephone calls and emails)
- Assistance in demonstrations of key functionality to customer, as required
- Thoroughly learning all aspects of the products and systems and maintain knowledge
on an ongoing basis

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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