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Mortgage Administrator

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Financial Services
£23,000 per annum
City Of London, London
Contract Type:
Date Posted:

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Mortgage Administrator - Central London - £23,000

We are currently recruiting for an established Financial Advisor organsiation based in central London for a Mortgage Administrator.

Job Summary

To help to deliver Mortgage Client Services (MCS) proposition by supporting the Mortgage Client Services Manager in providing a high quality administration and support service to clients and Partners. This will allow Partners to focus on researching and advising on the most appropriate mortgage and / or protection plan for a client and hand over the processing, chasing and updating to MCS, thereby, freeing up the Partner to support more clients.

The role will be varied and requires a numerate and articulate individual who is organised and self-motivated. The candidate must have excellent computer skills, proven communication skills, attention to detail, be able to multi-task, enjoy completing tasks from start to end, have a good telephone manner, good time management and be able to deliver to tight timescales.

A key part of this role is to manage and deliver against and where possible exceed client expectations. Communication is a key part of this role to keep the Mortgage Client Services Manager and where appropriate clients, third parties and the Partner updated. The role requires someone who can multi-task and balance priorities.


  • Previous experience working in a busy mortgage administrative role.
  • A good knowledge of mortgage and protection policies.
  • Experience of liaising direct with clients, solicitors and lenders.
  • Outstanding telephone manner with the ability to build rapport quickly.
  • Excellent verbal and written communication skills.
  • Excellent organisational and prioritisation skills with the ability to handle multiple tasks, work to tight deadlines and stay focused under pressure.
  • Excellent attention to detail and accuracy of work.
  • Confident having challenging conversations.
  • Team player but must be able to work independently and use own initiative.
  • Highly numerate and articulate
  • Excellent knowledge of Microsoft Office packages including Word, Excel and Outlook.
  • Commitment to pass basic financial industry exam within 3 months of employment (internal exam).

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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