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Mortgage Lending Administrator

Job Reference:
35071
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre Representative, Call Centre/Customer Service
Salary:
£23,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
08/04/2019

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My client is looking for a Mortgage Lending Administrator to join a fun and energetic Financial Services Company who will exceptionally delivering excellent customer service by handling calls in a professional manner

Location: Staines

Salary: Up to £23,000

Hours: Monday to Friday 09:00 to 17:30

Key duties:

  • Receiving inbound calls and action them in a timely manner
  • Answering customer queries whilst communicating clearly
  • Being able to build and maintain relationships with stakeholders
  • Ensuring a high level of Customer Service is met
  • Being able to solve customers problems ensuring a resolution is achieved
  • Meeting and exceeding targets and KPI's

Key requirements:

Essential:

  • Experience within Financial Services
  • Experience within Mortgages
  • Experience Customer Service
  • Strong attention to detail
  • Excellent telephone manner
  • Strong administrative skills

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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