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Multilingual Administrator - Italian

Job Reference:
32984
Recruiter Name:
Parkside Recruitment
Job Type:
Administration, Administrator
Salary:
£18,000 to £22,000 per annum
Locations:
Berkshire, England
Contract Type:
Permanent
Date Posted:
02/02/2018

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A global Channel Marketing Services company is seeking a Italian Multilingual Administrator to join a team of over 20 other Multilingual Administrators to assist with the administration and customer service tasks.

Location: Wokingham
Salary: £18,000-£22,000
Hours: Monday to Friday
Languages: Fluent in English AND Italian - one other European language would be advantageous

Key duties:

  • Responding to all incoming Customer enquiries following agreed processes and working to Service Level Agreements.
  • Auditing transactions and verifying details correspond to the program guidelines.
  • Data entry.
  • To ensure all program or process data used in the day to day delivery of program services are correct.
  • Detailed knowledge about the programs that you work on and an understanding of Birch's products and services through regular on the job training.
  • Adhering to company policies and working practices, carrying them out in a professional manner.

Knowledge and skills required:

  • Fluency in English - both written and spoken is essential
  • Fluency in Italian - both written and spoken is essential
  • One other European language would be advantageous
  • Excellent attention to detail
  • Personal Organisation
  • Excellent communication skills
  • Professionalism, reliability, accuracy and flexibility
  • Ability to manage multiple priorities problem solving and complaint handling ability
  • Data entry skills
  • Knowledge of MS Office software products
  • Ability to work in a Team and individually.
  • Numerate

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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