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Seihan Customer Business Unit Assistant Coordinator

Job Reference:
Recruiter Name:
Parkside Recruitment
Job Type:
Call Centre/Customer Service, Customer Service Representative
£15 per hour
Berkshire, England
Contract Type:
Date Posted:

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Our Global clients based in Bracknell require a Customer Business Unit Assistant Coordinator to join their dynamic team for a minimum period of 12 months.


Reporting to the Seihan (Production & Sales Planning) Section Manager, this role provides the valuable link between our worldwide factories, sub suppliers with the branches and distributors.
The successful applicant will ensure that our customer's orders are reflected on the production plan, and will play an integral part in ensuring that stock is maintained at the most efficient level to meet the needs of our customers.

Main Responsibilities:

  • Calculate monthly production orders and consolidate, observing production and order management constraints before submitting to our worldwide factories and sub-contracted factories.
  • Process production orders in time for the monthly and weekly change trigger points monitor orders and change requests against factory constraints, and negotiate changes with various sales entities and factories.
  • Consolidate monthly European sales forecasts and report on market changes.
  • Support preparation for monthly Seihan Meeting with Senior Management.
  • Ensure that sales entities are kept aware of production plans (Branch order receival / registration / confirmation) and customer delivery dates. Where necessary implement product allocation control.
  • Liaise with European logistics team to ensure optimal efficiency of business operations.
    Monitor European stock ageing level for product category in responsibility.
  • Propose and initiate sales actions for ageing stock reduction. Liaise with product management and sales entities.
  • Ensure that all databases are kept up-to-date and consistent. Correct system errors quickly to minimise impact on production, sales and logistics, and assist in identification of root cause and countermeasures.
  • Review of existing processes under the banner of continuous improvement to ensure business process efficiencies.

Qualifications, skills and experience required:

  • A confident negotiator, able to negotiate with sales entities, production factories and logistics teams.
  • Good PC skills including Excel. Knowledge of SAP is preferred.
  • A good level of numeracy and ability to work to a high level of accuracy.
  • Ability to organise workload to ensure that deadlines are met.
  • Self-starter, with ability to work on own initiative.
  • Knowledge of sales planning & operations processes is preferred.
  • Willingness to learn about our Products.

This is a fantastic opportunity to showcase your skill set within a global, dynamic company!

Interested?........Apply Now!

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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