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Trainee Desktop Support

Job Reference:
KB33174
Recruiter Name:
Parkside Recruitment
Job Type:
Helpdesk / Support, IT
Salary:
£16,000 to £18,000 per annum
Locations:
England
Contract Type:
Permanent
Date Posted:
01/02/2018

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We have a fantastic opportunity for someone looking to develop a career in IT!

Our reputable client based in Wimborne are recruiting for a Trainee Desktop Technician to join their growing team. The successful candidate will be responsible for dealing with IT problem reports sent to the IT helpdesk. This opportunity offers scope to grow and develop within a successful team and be a part of a market leading organisation.

Key duties:

  • Helping to develop the IT helpdesk/ticket system to best support the business
  • Being the main focus point for dealing with end user problem reports in the IT helpdesk/ticket system
  • Manage new starters from an IT perspective including ensuring that equipment is available/configured and that they undertake an IT induction
  • Performing computer installs/builds
  • Raising issues to the System Support Engineer where appropriate

Key Requirements:

  • Must have good communication skills and confident over the phone
  • An interest in Information Technology.
  • Experience of Microsoft Office of various revisions
  • Ability to pick up new technologies/software quickly, quick learner

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.

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