Complaints Handler

Reference:

39230

Sector:

Call Centre/Customer Service, Customer Service Representative

Salary:

£20,000 to £22,000 Per Annum

Town/City:

Hayes

Contract Type:

Permanent

Date Posted:

04/05/2022 15:13:00

Complaints handler required for a corporate global client!

Located Hayes, Uxbridge hybrid role

You will have a real passion for helping people and previous experience in dealing with complaints, requests and worked in an office or call centre previously.

Skills / Personality:

  • PC literate
  • 1-2 years customer service experience
  • Excellent & Engaging telephone manner
  • Ability to write professional emails
  • Outstanding customer service skills (well spoken)
  • Fluent in a European language is also highly desired but not essential.
  • Ability to use own initiative and work independently
  • Helpful with a can do attitude

Duties:

  • Dealing with telephone queries and solving them
  • Responding to emails (Outlook)
  • Dealing with and responding to complaints
  • Liaising with internal depts
  • Updating the in house system logging all information

Benefits:

Full training provided, hybrid working available , Monday to Friday roles, team incentives

For more information please apply and your application will be reviewed and those suitable for any of the roles will be contacted by the Account Manager

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.