Call Centre/Customer Service, Customer Service Representative
£24,000 to £25,000 Per Annum
£24,000 - £25,000 Salary
2 years within customer service role dealing with B2B and consumers
- Helping the customer service team on a day-to-day basis
- Responding to the customers via email and telephone efficiently
- Processing online return requests, arranging or exchanging labels,collections of small and large items.
- Using excel to obtain reports for logistics
- Order chase
- Refund chase
Must have in role:
- Relevant experience in administration and sales support experience
- Experience of working within a customer service department
- Proficient in Microsoft skills (Outlook and Excel)
- Proficiency in the English language
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.