Credit controller - Polish

Credit controller Polish and English speaking role 37.5hr per week £26k-£28K depending on experience, permanent position based in Watford - Hybrid working.

Main Purpose

The role of Credit and Collections Specialist has overall responsibility for all aspects of the AR asset sitting on the balance sheet, liaising with customers in Polish.

• From a process perspective the Credit & Collections Specialist follows the receipt and application of cash to the appropriate customer accounts
• Resolution of disputes and deductions
• Collecting pure past due accounts
• Taking payments via SEPA/Direct Debit and Credit Card
• Arranging refunds to customer accounts
• Negotiating re-payment plans and potentially the management of legal and special collections.
• The evaluation of credit worthiness of new accounts and the annual review of credit limits.
• Resolving order release issues that result in credit blocks, including stopping supplies of goods or service to late paying business customers.
• Ensuring compliance is achieved with the various internal control standards.
• Providing advice and educating Business Operations to highlight the effect of issues such as payment terms, etc.
• In addition, an essential aspect is communicating relevant information to customers in order to maintain an efficient and professional business relationship.

Overall, this role will ensure money is collected efficiently according to business terms, assisting the business in balancing sales versus risk, thus minimizing bad debts, and maintaining an excellent internal control environment.

Requirements

• Fluent in English and Polish
• Familiarity with SAP, MS Office tools to ensure excellent communication, analysis and presentation skills
• Proven ability to communicate with country/ remote teams
• Ability to assess different work practices and adopt most effective bearing corporate credit policy
• Assertive business skills

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.