Customer Care Executive (Full Time Office based)

Reference:

38873

Sector:

Call Centre/Customer Service, Customer Service Representative

Salary:

£21,000 to £23,000 Per Annum

Benefits:

5% bonus each quarter

Town/City:

Hayes

Contract Type:

Permanent

Date Posted:

18/11/2021 11:20:00

Customer Care Executive

Location: Hayes

This is a full time office based role Monday to Friday 9.00-5.30

Ideally to start November/December 2021 for a handover and full training

This role I am seeking a highly experienced Customer Care Executive for my retail client based in Hayes. Ideal candidates will have both B2C & B2B experience

Skills / Personality:

  • PC literate / savvy who can solve general IT Issues
  • 1-2 years customer service experience
  • Excellent telephone manner
  • Outstanding customer service skills
  • Ability to use own initiative and work independently
  • Helpful with a can do attitude

Duties:

  • Dealing with telephone queries and solving them
  • Responding to emails (Outlook)
  • Liaising with internal depts
  • Processing orders, warranty claims etc (System AX)

Benefits

  • 25 days Holiday
  • 5% bonus paid quarterly
  • Life Insurance
  • Contributory Pension
  • Private Medical insurance
  • Team Initiatives
  • Training & Career Development

Parkside Recruitment specialises in placing a wide range of professional accountancy and office support staff into a variety of disciplines. Our vacancies vary from day to day assignments, short term and long term contracts, to permanent placements.

To submit an application in strict confidence, please apply online using the appropriate link below.

Alternatively to find out more about this or other Commercial opportunities please contact Kelly Barter

at Parkside Recruitment on 01895 255007.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.