Call Centre/Customer Service, Customer Service Manager
£40,000 to £45,000 Per Annum
My client manufacture and sell designer appliances to a commercial client base. They are looking for an experienced Customer Service Manager to lead a team of 10 advisers to success. The role is initially a 1 year FTC to cover an internal secondment so I am looking for someone who is available immediately. Paying £40-45Kpa for the right candidate this is an excellent opportunity based near Heathrow Airport.
You will need people management experience within a manufacturing, sales environment, exceptional customer service skills are a given.
Core aspect of the role include:-
o Staff recruitment
o Monthly one to ones and bi -annual PDPs
o Training and coaching staff to deliver a high standard of customer service
o Handle all complex customer complaints
o Lead and inspire
APPLY NOW IF YOU HAVE THE SKILLS SET AS I AM LOOKING TO HAVE A CANDIDATE START THIS MONTH!!!
Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.