Customer Operations Manager / Customer Service Manager

Reference:

38307

Sector:

Call Centre/Customer Service, Customer Service Manager

Salary:

£40,000 to £45,000 Per Annum

Town/City:

Hounslow

Contract Type:

Full time

Date Posted:

08/06/2021 14:37:00

My client manufacture and sell designer appliances to a commercial client base. They are looking for an experienced Customer Service Manager to lead a team of 10 advisers to success. The role is initially a 1 year FTC to cover an internal secondment so I am looking for someone who is available immediately. Paying £40-45Kpa for the right candidate this is an excellent opportunity based near Heathrow Airport.

You will need people management experience within a manufacturing, sales environment, exceptional customer service skills are a given.

Core aspect of the role include:-

o Staff recruitment

o Monthly one to ones and bi -annual PDPs

o Training and coaching staff to deliver a high standard of customer service

o Handle all complex customer complaints

o Lead and inspire

APPLY NOW IF YOU HAVE THE SKILLS SET AS I AM LOOKING TO HAVE A CANDIDATE START THIS MONTH!!!

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.