Customer Service Administrator




Call Centre/Customer Service, Customer Service Representative


£24,000 to £26,000 Per Annum



Contract Type:


Date Posted:

11/09/2023 13:02:00

Join The Team as a Customer Service Administrator!

Location: NW London

Salary: £26,000

Are you passionate about delivering exceptional customer service? Do you have a flair for communication and a desire to support and assist customers? If so, we have the perfect opportunity for you!

We are currently seeking a dedicated Customer Service Administrator to join a dynamic team based in NW London. In this role, you will be at the forefront of our customer service efforts, providing top-notch support and assistance to both internal and external customers through various communication channels.

Key Responsibilities:

  • Offer a high level of customer service via telephone, letter, social media, online platforms, and email.
  • Collaborate closely with the retail partners to address customer inquiries and provide timely resolutions.
  • Maintain professionalism and deliver comprehensive information and guidance to customers.
  • Build rapport and establish trust with customers, showing empathy and understanding.
  • Ensure a seamless and positive customer experience.


  • A minimum of 1 year's experience in an office-based customer service role.
  • Exceptional communication skills.
  • Strong empathetic abilities to connect with customers.
  • The knack for building lasting rapport with customers.


  • 25 days holiday plus bank holidays
  • Gym Membership
  • Private healthcare
  • Pension
  • plus an array of other benefits

If you are passionate about customer service and are ready to contribute your skills to a dynamic team, I would love to hear from you!

Don't miss out on this exciting opportunity - apply today

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.