Customer Service Administrator

Join The Team as a Customer Service Administrator!

Location: NW London

Salary: £26,000

Are you passionate about delivering exceptional customer service? Do you have a flair for communication and a desire to support and assist customers? If so, we have the perfect opportunity for you!

We are currently seeking a dedicated Customer Service Administrator to join a dynamic team based in NW London. In this role, you will be at the forefront of our customer service efforts, providing top-notch support and assistance to both internal and external customers through various communication channels.

Key Responsibilities:

• Offer a high level of customer service via telephone, letter, social media, online platforms, and email.
• Collaborate closely with the retail partners to address customer inquiries and provide timely resolutions.
• Maintain professionalism and deliver comprehensive information and guidance to customers.
• Build rapport and establish trust with customers, showing empathy and understanding.
• Ensure a seamless and positive customer experience.

Requirements:

• A minimum of 1 year's experience in an office-based customer service role.
• Exceptional communication skills.
• Strong empathetic abilities to connect with customers.
• The knack for building lasting rapport with customers.

Benefits

• 25 days holiday plus bank holidays
• Gym Membership
• Private healthcare
• Pension
• plus an array of other benefits

If you are passionate about customer service and are ready to contribute your skills to a dynamic team, I would love to hear from you!

Don't miss out on this exciting opportunity - apply today

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.