Customer Service Administrator

Customer Service Administrator

Full time Permanent role

Location: Hayes

This is a full time office based role Monday to Thursday 9.00-5.30 Friday hours are 9.00-4.30

(with onsite parking)

Experienced Customer Service Advisor / Administrator required for a Luxury brand. This is a great opportunity to be part of the new product launches too!

You will be confident on the phone. Can communicate effectively including being able to deal with complaints while keeping calm under pressure.

Full training will be given on the systems and the products ranges.

Skills / Personality:

• 1-2 years customer service, office based experience
• Excellent & Engaging telephone manner
• Outstanding customer service skills
• Ability to use own initiative and work independently
• Helpful with a can do attitude
• Strong Work Ethic

Duties:

• Dealing with telephone queries and solving them
• Responding to emails (Outlook)
• Liaising with internal depts
• Processing orders, warranty claims etc (System AX)

In return they will offer the following Benefits

• 25 days Holiday
• 5% bonus paid quarterly
• Life Insurance
• Contributory Pension
• Private Medical insurance
• Team Initiatives
• Training & Career Development
• Smart Casual dresscode
• Social Events

Parkside Recruitment specialises in placing a wide range of professional accountancy and office support staff into a variety of disciplines. Our vacancies vary from day to day assignments, short term and long term contracts, to permanent placements.

To submit an application in strict confidence, please apply online using the appropriate link below.

Alternatively to find out more about this or other Commercial opportunities please contact Kelly Barter at Parkside Recruitment on 01895 255007.

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.