Call Centre Representative, Call Centre/Customer Service
£18,000 to £22,000 Per Annum
Schedule: 37 hours weekly, distributed over 5 days within a 7-day span.
Service Hours: AM - 9.00PM.
Compensation: Annual pay of £22,000, along with a performance BONUS.
Position Overview: In the capacity of a Welcome Team Advisor, you represent the first impression and commitment of our client to their prospects.
The primary goal is to effectively integrate new clients, thereby amplifying revenue via top-tier customer interactions.
* Promote and emphasise the unique selling points of our extensive product lineup.
* Forge collaborative ties with colleagues, leadership, internal divisions, and external partners to address client queries.
* Forge collaborative ties with colleagues, leadership, and external partners to address client queries.
* Enhance the client journey by consistently delivering above-and-beyond service.
* Process inquiries through calls, maintain client records, and oversee correspondence.
* Able to present different product details, underscoring benefits, and contrasting against rival products.
* Demonstrated adaptability in dynamic settings.
* Strong communication capabilities, both written and spoken.
* Proficient usage of Microsoft Office tools.
Ideal Candidate Traits:
* Vibrant and charismatic demeanour.
* Exemplary telephone manners and articulate communication.
* Self-assured attitude with a focus on financial objectives.
* Passion for telephonic interactions.
* Adaptability to the cyclic nature of sales.
* Inclination towards a desk-based role.
* Tenacity coupled with a competitive edge.
* Attractive referral bonuses for employees.
* Milestone recognition's for dedicated service.
* Parkside Recruitment Ltd is managing this job opportunity as an Employment Agency. Parkside Recruitment advocates for Equal Employment Opportunities.
Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.