Customer Service Advisor

Reference:

38014

Sector:

Call Centre/Customer Service, Customer Service Representative

Salary:

£25,000 to £28,000 Per Annum

Town/City:

Hook

Contract Type:

Full time

Date Posted:

23/02/2021 13:51:00

My client need a Customer Service advisor to join a growing team. Experience of Business 2 Business customer care is needed along with SAP and Excel to raise and manage sales orders, dealing with any issues. Full time, £25-28Kpa ASAP start.

Tasks

  • Liaise with operations with forecasted shipping and delivery dates for customers
  • Confirming deliveries to customers warehouses
  • SAP experience to raise Sales orders, delivery notes and maintain accurate data
  • Attending weekly delivery and operation calls with our B2B customers
  • Maintaining monthly order book in excel and SAP
  • General customer queries for deliveries, ASN issues, invoices and customer orders via operations mailbox/ customer order mailbox.
  • Support with updating customers of their order status if required

THIS IS AN EXCITING OPPORTUNITY TO JOIN A GROWING COMPANY THAT ENCOURAGE CAREER DEVELOPMENT

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.