Customer Service Coordinator

Reference:

38104APSVO

Sector:

Compliance, Financial Services

Salary:

£15.80 to £15.83 Per Hour

Town/City:

Bracknell

Contract Type:

Temporary

Date Posted:

06/10/2021 21:54:00

Are you an experienced Customer Service Coordinator awaiting your next role? My international client awaits your arrival.

Our international client based in Bracknell, Berkshire requires a Customer Service Coordinator o join their busy team.

The position is a multifaceted role and the successful applicant's daily participation in all activities will contribute to achieving departmental and business objectives - along with Customer satisfaction.

Our Client is looking for a warm and friendly personality who really enjoys working with Customers in order to provide an enthusiastic and high-quality service.

Main Responsibilities:

Working within the Customer Services team, you will ensure that exceptional levels of customer satisfaction are provided through the achievement of service targets.

Responsibilities:

  • Processing of customer applications.
  • Validation of agreement documentation.
  • Building and maintaining strong relationships.
  • Providing advice and expertise to the Network.
  • Handling customer phone calls and written inquiries in a professional manner
  • Making amendments to our customers ' finance agreements.
  • Allocating manually paid monies to customer's agreements accurately.
  • Processing customer complaints to a compliant high standard.
  • MS Office Suite and SAP

Shift Pattern - 35 hr week - 8 to 4, 9 to 5, and 10 to 6 - 1 Saturday in 3 or 4 and time off in lieu.

Qualifications, skills, and experience required:

  • Experience in a customer service environment.
  • Preferably enjoys working in a high pressured call centre.
  • Great communicator with the ability to build relationships with customers and colleagues.
  • First-class organizational skills with a strong ability to multi-task.
  • Conscientious self-starter who makes sure that objectives are achieved.
  • Quality conscious with an eye for detail.

Interested?:

APPLY NOW!!

Parkside Recruitment Ltd is acting as an Employment Business in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.