Demand Planner




Procurement, Supply Chain


£40,000 to £45,000 Per Annum


West Drayton

Contract Type:


Date Posted:

01/09/2022 13:23:00


  • Responsible to alert Amazon stakeholders where product supply does not support forecasts and/or demand (both for shortages and excesses) and initiate plans to address
  • Maximize business opportunities and supply against demand by forecast versus inventory reviews, aligning with KAM's to maintain and update forecasts and collaboration with local planning teams to locate inventory
  • Provides support to the local markets in achieving budgets set by the Account Director, by securing inventory and processing domestic orders
  • Recognise and lead best practise in terms of Amazon EDI order management on both our ERP system (SAP) and Amazon VC
  • Management and development of the Amazon Order Analyst team, with scope to take on new markets
  • Responsible for the overall management of Amazon EDI domestic orders and related queries
  • Support the Order Analyst team to identify, initiate and drive required improvements and efficiencies in terms of existing processes and ERP system enhancements
  • Drive continual improvement of customer service levels and communications with Amazon, identifying challenges and areas for development and encouraging collaboration to define and roll out new processes and ways of working


  • Conduct pricing audits and analysis, communicate to internal/external stakeholders to improve order fulfilment rates and support the aligned forecast
  • Pre-order / New items initial inbound stock protection to seed the Amazon market, enable enrolment into Vine and kick start initial sales, reporting back to management on shortfalls identified where planning are unable to support
  • Ad-hoc analysis and location of stock to support planned marketing activities
  • Identification of projected excess stock, working with Commercial Director, KAM's and Digital Marketing team to support the Amazon Account liabilities
  • Ownership of discontinued item management for domestic supply
  • Ensure stock transfer requests concerning excess stock and demand elsewhere are completed promptly during week 2 of every planning cycle
  • Provide an overview to market on allocation issues, development delays, and product drops, ensuring that business plans are adjusted to supply changes
  • Participate, conduct and communicate projects in motion to develop statistical forecasting for the business as system capabilities come online (eg Logility Project) and roll out to wider Amazon team)
  • Team Champion of new system "Logility" for Demand Planning, Inventory Planning, and Sales Forecasting and utilisation of it's functions to improve inventory flow
  • Review, adjust and validate the phased forecast as more information becomes available, outside of SAR Meeting
  • Focus on forecast accuracy and continually work with the Amazon Operations Manager, Sales and Marketing teams on improvement opportunities
  • Support the KAM's to align commercial and consensus forecasts (DOM/FOB), identifying upsides and downsides by sku
  • Scope to create and apply phasing profiles and methods to support the consensus forecasts

Qualifications Required:

· Extensive experience in eCommerce supply chain management

· Technical, business administration, or statistical degree (or equivalent experience)

Experience Required:

· Experience in demand planning and/or customer forecast building in fast-moving consumer goods industry

· Expertise in EDI order management for E-Comm (eg Amazon)

· Can demonstrate a track record for driving system and process improvements

· People management experience is desirable, however not essential (this is a good opportunity for somebody looking for a 1st step into people management)

Strengths /Skills Required:

· Fluent in English

· Excellent written and spoken communication skills

· Proven and practiced planning ability

· Confidence to approach and address issues professionally

· Well organised with ability to manage time effectively and multi-tasking

· An able influencer who can navigate internally to optimize our way of doing business to meet Amazon needs (product, supply chain, etc)

· Advanced Excel skills and analytical approach to data

· Team player, operationally minded and thinker in terms of solutions derived from sound analysis

· Understand how to align trade terms to minimize the cost of doing business with Amazon & drive channel profitability for the company

· Good presentation skills


· Spoken/written skills in other European languages is advantageous

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.