eCommerce Marketplace Operations Executive




Marketing, Marketing Executive


£25,000 to £27,000 Per Annum



Contract Type:


Knowledge and Experience:

  • Understanding of the Marketplace selling model
  • Document Marketplace customer insights, ways of working and learnings
  • Customer knowledge - detailed understanding of the commercial policies and customer strategy
  • Detailed understanding of Supply Chain processes and the key drivers of availability
  • Responsible for building and delivering on the forecast in partnership with Demand Planning
  • Delivery of the targeted turnover and margin for the chosen customers
  • Delivery of the Supply Chain KPIs set and forecast accuracy
  • Responsible for building an operations dashboard and working cross functionally to deliver on the KPIs set
  • Marketplace:
    • Responsible for developing and tracking the P&L and actual vs. plan
    • Responsible for setting up the products and ranging selection in the retailer systems
    • Responsible for implementing promotional plan in the retailer systems
    • Curation of all product detail content and enhanced content on site in partnership with Marketing

Relationship and Influencing:

  • Partner with logistics to deliver the product to customer warehouses and define ways of working
  • Partner with Demand Planning to delivery improved forecast accuracy ahead of sales out
  • Influence the customer to deliver on sales objectives and manage relationships across buying and support teams
  • Work with customer services to ensure that the team have the right training required to handle consumer calls
  • Work with Quality team to ensure that there is a process in place in the instances of damages / defects occurring
  • Work with Digital team to develop Sponsored Products marketing strategies

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.