Scheduler

Reference:

36745GXO

Sector:

Call Centre/Customer Service, Customer Service Representative

Salary:

£25,000 Per Annum

Town/City:

Shepperton

Contract Type:

Permanent

Date Posted:

07/02/2020 13:02:00

I am recruiting for a Scheduler who will manage service workload and will be liaising with engineers on a daily basis using exceptional communication skills.

Location: Shepperton

Salary: up to £25,000

Key duties:

  • Planning service calls to engineers in regards to breakdowns and quoted works
  • Planning key account SLAs, escalations and daily securities
  • Liaising with engineers on a daily basis via the telephone and email
  • Managing the diaries
  • Planning and booking in quoted works with customers
  • Chasing parts for works
  • Working to targets

Key requirements:

Essential:

  • Experience of planning and scheduling
  • Experience dealing with engineers
  • Excellent time management skills
  • Ability to prioritise workload
  • High level of Customer Service
  • Exceptional communication skills
  • Good problem solving skills

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.