Supply Chain Coordinator

Reference:

456897845

Sector:

Operations, Supply Chain Management

Salary:

£30,000 to £32,000 Per Annum

Town/City:

Slough

Contract Type:

Permanent

Date Posted:

08/07/2021 13:12:00

My Client are a leading brand within the FMCG industry are looking for an experienced Supply chain Coordinator who has experience of working within a customer service environment and responsible for order management , supporting and delivering exceptional customer service for assigned portfolio of accounts for UK customers and distributors.

  • SAP
  • Excel
  • Processes routine to complex customer orders, inquiries, and/or complaints covering items or products ordered
  • Executes the direct ship order process from multiple warehouses in line with predefined customer service processes, controls and metrics.
  • Resolves customer queries by responding efficiently and effectively utilizing information and software available.
  • Works with third party operators and suppliers to anticipate and react to customer demands and needs.
  • Participates in tactical customer meetings
  • Provides regular reports and pertinent information to external and internal parties on order supply, and shipping updates.
  • Takes action and accountability for decisions relating to customers and the order management process.
  • Identifies gaps in SAP Master Data .
  • Manages Performance Indicators

Parkside Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. Parkside Recruitment is an Equal Opportunities Employer.